Built by a Property Manager Who Lived the Problem
How It Started
Resident Inspect was founded by Aaron Cooper — a seasoned landlord and owner-operator of two property management companies since 2013. With over 20 years of hands-on experience in property management, Aaron had seen the same problem play out hundreds of times: routine inspections were expensive, inconsistent, and consumed more staff time than any other operational task.
The Problem with Self-Inspections
The obvious alternatives — tenant self-inspections — traded the cost for a different problem. Tenants skip areas, produce blurry photos, and have every incentive to underreport what they find. The inspection becomes legally useless at exactly the moment you need it most: a deposit dispute.
The Solution
Aaron built Resident Inspect to close that gap. A service that combines live video technology, detailed inspection workflows, and rigorous team training to deliver top-quality property inspections — with residents, never left to residents. One trained specialist on every call. Consistent documentation on every property. A finished report delivered within one business day.
Read Aaron’s full story →
Redefining property inspections with efficiency, precision, and professionalism — so property managers can scale without sacrificing documentation quality.
Hear It From Aaron Directly
Watch Aaron walk through why he built Resident Inspect, how the done-for-you model works, and what property managers can expect from every inspection.
Aaron Cooper, Founder & CEO — Resident Inspect
The Principles Behind Every Inspection
Every decision we make — how we train our specialists, how we document, how we deliver — comes back to these principles.
Consistency Over Convenience
Self-inspections are convenient. Consistent inspections are valuable. We deliver the same documentation standard on every property, every cycle — regardless of which resident answers the call.
With Residents, Never Left to Them
A trained specialist is on every call — guiding the walkthrough, controlling the documentation, ensuring nothing gets missed. The resident participates; our team does the work.
Efficiency Without Compromise
A Resident Inspect walkthrough takes the same time as an in-person inspection and produces a better, more consistent report. No travel, no no-shows. Done and delivered within one business day.
Documentation That Holds Up
Every report we deliver is dated, photo-backed, and built to stand up in a security deposit dispute, an owner meeting, or an HUD inspection. We treat every walkthrough like it’s going to court.
Respect for the Resident
We conduct inspections professionally and respectfully — guiding residents through the process, explaining what we’re documenting, and treating their home with the care it deserves.
Built to Scale
From 10 doors to 500, the Resident Inspect model doesn’t break down as portfolios grow. No added travel costs, no extra headcount — just the same standard, at any volume, in all 50 states.
The People Behind Every Inspection
Every walkthrough is conducted by a trained specialist following the same documented checklist and photo standard — regardless of property, market, or resident.
See a Live Inspection Walkthrough
Book a free demo and watch a Resident Inspect specialist run a real video walkthrough — scheduling, live call, and finished report, all handled without your team lifting a finger.
Book a Free Demo