About Us

Resident Inspect was founded by Aaron Cooper, a seasoned landlord and the owner/operator of two property management companies since 2013.

With over 20 years of hands-on experience in property management, Aaron recognized a common challenge faced by landlords and property managers: the inefficiency and high costs of conducting thorough routine property inspections.

To address this, Aaron created Resident Inspect—a service that combines cutting-edge property inspection software, live video technology, detailed workflows, and rigorous team training to deliver top-quality, comprehensive property inspections. Unlike other solutions, our inspections are performed with residents, ensuring accuracy and accountability, but never left to residents.

At Resident Inspect, we’re redefining property inspections with efficiency, precision, and professionalism.

Resident inspect staff member during live virtual inspection
Smiling Resident Inspect Team member welcoming you to their building
Resident showing online inspector the kitchen sink's condition
A property manager relaxing in his chair, leaning back, enjoying the free time he has after signing up with Resident Inspect
Smiling property manager after being impressed with Resident Inspect's cost-saving virtual inspections
Happy smiling tenant during rental property inspection
Smiling property manager holding a tablet while conducting an inspection with Resident Inspect

Founder’s Bio

Aaron Cooper, founder of resident inspect, smiling at the camera in a headshot style photo

A native Floridian, Aaron Cooper grew up in Cocoa Beach, FL, and moved to Jacksonville in 1998 to attend the University of North Florida. There, he earned a degree in Health Science, followed by a Master’s in Business Administration. At just 23 years old, Aaron purchased his first rental home, igniting his passion for real estate.

After a decade in health administration, including his role as Director of Wound Care and Hyperbaric Medicine, Aaron decided to turn his real estate hobby into a full-time career. In 2013, he founded Innovative Property Solutions (IPS) to manage his growing rental portfolio and assist other landlords with their properties. Over the next 10 years, IPS grew into a thriving business, signing over 2,200 leases and completing more than 6,000 property inspections while managing 375 properties. In 2023, Aaron sold IPS, signaling the start of a new chapter.

With the sale of IPS, Aaron shifted his focus back to what first drew him to the industry: creating value through personalized property management and innovative solutions. He established River City Rentals and Realty, a boutique-style management company, while also turning his attention to a new venture.

In 2024, Aaron launched Resident Inspect, a service built on years of refining processes and procedures in property management. Resident Inspect addresses the inefficiencies of traditional property inspections with a fresh approach grounded in technology and experience.

When he’s not working, Aaron cherishes time with his wife, Sarah, and their two children, Caroline and Andrew. An outdoor enthusiast, Aaron and his family love traveling, boating, fishing, and spending time at the beach, making the most of Florida’s natural beauty.

Our Values

Alignment

We believe that alignment is the foundation of success.  We prioritize alignment, both personally and professionally.  When we are aligned, we are all moving in harmony toward the same objectives and goals, creating a unified, focused, and effective organization.

Innovation

Innovation is at the heart of everything we do. Embracing new technologies is what enables our work, and we are committed to continually growing and expanding these advancements. We embed innovation into our team, our processes, and our policies—it’s a core value that defines who we are and sets us apart from the rest.

Alignment

We believe that alignment is the foundation of success.  We prioritize alignment, both personally and professionally.  When we are aligned, we are all moving in harmony toward the same objectives and goals, creating a unified, focused, and effective organization.

Innovation

Innovation is at the heart of everything we do. Embracing new technologies is what enables our work, and we are committed to continually growing and expanding these advancements. We embed innovation into our team, our processes, and our policies—it’s a core value that defines who we are and sets us apart from the rest.

Trust

Like any strong relationship, trust is at its core. Homeowners place a significant amount of trust in their property managers, and the best managers take great pride in safeguarding that trust with the utmost care. At Resident Inspect, we are no different. We view ourselves as an extension of the property manager, acting as the eyes and ears they rely on. This trust extends within our team as well—we trust each other to be great employers and great employees. Together, we share a deep sense of pride in maintaining and protecting this trust in everything we do.

Hard Smart Work

Building any business requires hard work and dedication, but building a great business demands working hard and smart. We embed this mindset in our business and our work—within ourselves, our employees, and our daily operations. From the ground up, our company is built on the EOS Model, which shapes our hiring, training, and even the products and services we offer. It’s this commitment to thoughtful, strategic work that sets us apart and drives our success.

Trust

Like any strong relationship, trust is at its core. Homeowners place a significant amount of trust in their property managers, and the best managers take great pride in safeguarding that trust with the utmost care. At Resident Inspect, we are no different. We view ourselves as an extension of the property manager, acting as the eyes and ears they rely on. This trust extends within our team as well—we trust each other to be great employers and great employees. Together, we share a deep sense of pride in maintaining and protecting this trust in everything we do.

Hard Smart Work

Building any business requires hard work and dedication, but building a great business demands working hard and smart. We embed this mindset in our business and our work—within ourselves, our employees, and our daily operations. From the ground up, our company is built on the EOS Model, which shapes our hiring, training, and even the products and services we offer. It’s this commitment to thoughtful, strategic work that sets us apart and drives our success.

Our Team

Leonardo Martinez in smiling headshot style photo

Leonardo Martinez Perez

Condition Assessment Manager

Leo has been a dedicated professional in the property management industry since 2018. As a Maintenance Manager, he led a team of maintenance coordinators, successfully managing over $500,000 annually in property repairs, renovations, and turnovers. Now serving as our Condition Assessment Manager, Leo’s extensive experience and sharp attention to detail enable him to identify repair concerns with the precision of a seasoned property manager.

Malaya Irika

Condition Assessment Manager

Malaya began her real estate career in 2018, specializing in lead management and back-office support for real estate investors and property managers. With a strong background in customer service and quality assurance, she’s known for her reliability, attention to detail, and ability to streamline processes behind the scenes. Prior to real estate, she worked in the business process outsourcing (BPO) industry, where she honed her communication skills and developed a passion for helping people. Outside of work, Malaya enjoys spending time with her children, watching thriller movies, listening to motivational podcasts, and unwinding with music and sunsets.

Christine Larosa

Condition Coordinator

Christina brings over six years of property maintenance coordination and administrative experience to Resident Inspect. With a strong background in residential property management, vendor relations, and inspection processes, Christine ensures every inspection is handled with accuracy, efficiency, and professionalism.

Before joining Resident Inspect, Christine worked with Real Property Management, where they led preventive maintenance programs, standardized inspection procedures, and streamlined work order management using tools such as AppFolio and Rent Check. Their work reduced costly emergency repairs, improved compliance, and delivered consistent results for property owners and residents.

Earlier in their career at EMAPTA, Christine specialized in vendor coordination, project estimates, invoicing, and emergency dispatch. Their ability to manage details while supporting both residents and property managers helped establish them as a reliable and trusted coordinator.

At Resident Inspect, Christine plays a key role in ensuring smooth inspection workflows and delivering high-quality reports to clients. Their attention to detail and commitment to client satisfaction align perfectly with our mission to provide innovative, efficient, and trustworthy property inspections.

Paola Morales

Condition Coordinator

Paola brings a strong background in property management, administration, and hospitality to her role as Condition Coordinator at Resident Inspect. With experience across multiple areas of the industry, she has developed a sharp eye for detail and a strong commitment to client service.

Her professional background includes supporting property managers with industry software such as Buildium, Rent Vine, Property Meld, and Lead Simple, as well as hands-on experience managing an Airbnb, where she handled guest communications, bookings, and issue resolution.

Earlier in her career, she served as an Executive Assistant at Onlinet, coordinating calendars, preparing reports, and supporting business operations. Paola is fully bilingual in Spanish and English, which allows Resident Inspect to better serve our Spanish-speaking clients. By bridging language barriers, she ensures inspections are seamless, accurate, and accessible to a wider range of property owners and residents. Her goal is simple: to deliver thorough inspections that provide property managers, landlords, and owners complete peace of mind in their investments.